Deputy Manager

Our Client is looking for a dedicated and enthusiastic Deputy Manager for a Residential Service in Newcastle.

Adult Residential Services

To support the Registered Manager to provide high quality, effective care and support to residents in our CQC Registered ‘Accommodation with care and support services’

Main Duties

Team Leading:

• Deputise for the registered manager during their absence, following agreed policies, procedures and agreed management techniques.
• Positively and fully support the implementation of decisions made by the Registered Manager.
• Oversee the induction and mentoring of new staff.
• Assist with the development of the staff team.
• Assist in the implementation of policies and procedures.
• Promote an open, inclusive, and positive working culture.
• Carry out supervision and annual appraisals.
• Take part in on call arrangements.
• Work on a Rota basis, including on call responsibilities
• Carry out any reasonable task requested by manager

Quality Assurance:

• Implement action to meet and maintain care standards that comply with regulatory expectations.
• Take lead responsibility on ensuring documentation is relevant and up to date.
• Work in co-operation with outside agencies.
• Promote a culture of positive health and safety.
• Assist in the monitoring of quality assurance systems.
• Engage in meetings which are relevant to the home.
• Promote a positive image of the home.
• Assist with investigations and implement any changes to best practice if applicable.
• Support changes to improve service provided to residents.

Professional Duties

• Participate in the review of the Foundations Policies, Procedures and Processes.
• Participate in arrangements for the performance development review process
• Participate in arrangements for further training and professional development
• Keep up to date with changes or developments within your professional area
• Fully participate in the induction and training programme
• Contribute to the professional development of other staff, including the induction of new staff.

Equality and Diversity

• Promote equality of access to education, training, and employment opportunities for disabled people, and advocate a positive attitude
• Recognise that disabled people are individuals who have specific needs
• Employ support strategies that will empower disabled people
• Show awareness of knowledge and display non-discriminatory behaviours at all times in relation to culture, race, ethnicity, disability, gender, sexuality and age
• Recognise the importance of inclusion by using appropriate means of communication at all times
• Be flexible, trying to meet the changing needs of both disabled people and environment.

Discipline, Health and Safety

• Adhere to and promote Health, Safety and Welfare policy at all times
• Purchase equipment from a recognised source
• Report all incidents and accidents to Health and Safety Officer
• Maintain a high standard of record keeping in line with the Foundation policies and procedures.

Safeguarding

• Our Client has adopted recruitment and selection procedures, and other Human Resource Management processes, that help deter, reject or identify people who might abuse vulnerable children/adults, or are otherwise unsuited to work with them.
• The Trustees/Governing Body are committed to promoting the welfare of children and young people/adults and staff are expected to ensure that the highest priority is given to following guidance and regulations to safeguard those in our care.

Confidentiality

• Respect confidentiality. All personal information about people using the foundations services to which you have access should be treated as confidential. Information about the people’s needs, progress and assessment should only be shared with the team to aid support
• Remain objective and do not favour any gender, language or culture and comply with the Foundation policy.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Salary: £27,041

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