Primary Care Recruitment achieve 100% in a HTE Audit and are awarded a Platinum award by Neuven.

Thursday 5th October 2023, By Sean Keepin

In the ever-evolving world of healthcare, finding and retaining top talent is of paramount importance. Healthcare organisations rely heavily on recruitment agencies to ensure they have access to the best healthcare professionals. In this regard, we have recently achieved a remarkable milestone by receiving a platinum award from Neuven for our outstanding compliance. With a flawless score of 100% in our latest HTE (HealthTrust Europe) audit, setting and achieving the highest standards for excellence in the field.

Healthcare recruitment agencies play a pivotal role in connecting healthcare professionals with facilities in need of their expertise. The demand for quality nurses, healthcare assistants and support staff has never been higher, making the recruitment process more challenging and competitive than ever before. It is in this context that we are proud of our achievement of a platinum award for outstanding compliance deserves recognition and celebration.

Neuven is a well-respected organisation that specialises in compliance management and workforce solutions for the healthcare sector. Their awards and recognitions are highly regarded within the industry. The platinum award was presented to us a testament to our commitment to maintaining the highest standards of compliance and quality in our recruitment processes.

One of the most crucial aspects of our recruitment process is ensuring that every candidate presented to us meets the necessary training / qualifications and complies with all relevant regulations. The HealthTrust Europe (HTE) audit is a comprehensive evaluation of our compliance with these standards. Achieving a perfect score of 100% in this audit is an exceptional feat and is something we are incredibly proud of as a business. This highlights the dedication we have with regards to thorough and meticulous candidate screening.

The impact of this platinum award and perfect audit score cannot be overstated. Healthcare organisations depend on recruitment agencies to provide them with professionals who not only possess the required skills but also adhere to the highest ethical and regulatory standards. With our proven track record of excellence, our clients can have an even greater confidence in the quality of the healthcare professionals they receive from us.

When asking our Managing Director Jason Greaves his thoughts on this achievement he said:

Jason Greaves – Managing Director

‘’We have made quality and compliance our guiding principles. Our commitment to staying updated with the latest regulations, conducting rigorous background checks, and maintaining transparent and ethical recruitment practices is a testament to our dedication to healthcare excellence. I am very proud of our team for this achievement’’.

The platinum award and perfect audit score are a source of pride for us an agency. We demonstrate that, with unwavering commitment and dedication, it is possible to raise the bar in healthcare recruitment and ensure that the best professionals find their way into our healthcare sectors.

Personal Care

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Certificate not issued
Depending on experience
Mandatory training to work in care

1 day course covering:

An introduction to working in Care

Codes of Practice, Dignity and Respect, The Holistic Approach.

  • Personal Hygiene
  • Washing and Dressing
  • CVA patients
  • Patients in Pain
  • Contracted Patients
  • Catheter Care and Potential Complications
  • Continence
  • Foot Care
  • Denture Care and Oral Hygiene
  • Fluid Balance
  • Positional Changes
  • Pressure Damage
  • Pressure Damage Prevention
  • Documentation
  • Ethical and Legal Responsibilities
  • Behaviour
  • Confidentiality
  • Uniform

Mandatory

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Certificates not issued

1 day course covering:

  • Food Hygiene
  • Safeguarding Adults and Children including abuse awareness
  • Infection Control
  • First Aid and CPR
  • Information Governance (Caldicott Standards and Data Protection)
  • Lone Worker
  • Complaints Handling

Mandatory

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Certificates not issued

1 day course covering:

  • Moving and Handling Theory and Practical
  • Introduction to Administration of Medication
  • Health and Safety - Control of Substances Hazardous to Health (CoSHH)
  • Reporting of Injuries
  • Diseases and Dangerous Occurences Regulations (Riddor)
  • Fire Safety
  • Accident and Risk Incident Reporting
  • Culture and Diversity
  • Confidentiality

Violence and Aggression & PMVA

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Mandatory training to work in General hospitals

Half day course covering:

  • Violence and Aggression
  • Conflict Resolution
  • Mental Health Workshop
  • Mental Health Act
  • Eyesight Observation
  • Arms Length Observation
  • Intermittent Observation
  • General Observations
  • General Risk Assessment
  • Incident Reporting
  • Use of Alarms
  • Warning signs that may escalate in to Violent Situations
  • An Overview of Trust Policies and Procedures.

Essence of Care

1 day course covering:

Modules

  • General Social Care Council - Codes of Practice
  • Dignity & Respect
  • The Holistic Approach
  • Personal Hygiene
  • Washing & Dressing
  • CVA patients
  • Patients in Pain
  • Contracted Patients
  • Catheter Care & Potential Complications
  • Continence
  • Denture Care & Oral
  • Fluid Balance
  • Positional Changes
  • Pressure Damage
  • Pressure Damage Prevention
  • Behaviour / Professionalism
  • Routine & Structure
  • Documentation
  • Ethical & Legal Responsibilities
  • Confidentiality
  • Foot Care
  • Dysphagia
  • Uniform Care

Mandatory

1 day course covering

Modules

  • Food Hygiene
  • Nutrition & Safety
  • Dementia Care
  • Safe Guarding Adults And Children (Level 1&2)
  • Information Governance (Caldicott And Data Protection)
  • Lone Working
  • Complaints Handling
  • Conflict Resolution
  • Epilepsy Awareness
  • Infection Prevention & Control (Clostridium, Difficile, MRSA, ESBL, Pseudomonas)
  • Basic First Aid
  • Moving And Handling Of People & Inanimate Objects (Theory & Practical)
  • Basic Administration Of Medication
  • Health And Safety
  • Counter Fraud
  • RIDDOR
  • Control Of Substances Hazardous To Health (COSHH)
  • Fire Safety
  • Accident And Risk Incident Reporting
  • Equality And Diversity & Prevention Of Radicalisation
  • Confidentiality
  • Violence And Aggression
  • Dysphagia

Prevention Management of Violence & Aggression (PMVA) GSA Approved

5 day course covering:

Modules

  • Positive Behaviour Support (PBS)
  • Assault Cycle
  • Ligatures
  • Professionalism
  • Wrist Grabs
  • Clothing Grabs
  • Communication & Correct Vocabulary
  • De-Escalation (Verbal & Non Verbal)
  • Types of Aggression
  • Hair Pulls
  • Strangles
  • Ground Assaults & Rape Scenarios
  • Key Grabs
  • Bear Hugs
  • Bites
  • Punches & Kicks (Duck & Cover)
  • Friendly Come Along's
  • Figure of Four
  • Forearm Hold
  • Fist Hold
  • Thumb in Palm
  • Finger & Thumb
  • 2 Patients Fighting
  • Entanglement
  • Documentation Competency
  • Wraps & Approaches
  • Seated Restrains & De-Escalation
  • Seclusion Exits
  • Supine Restraint (Upper Lower & Beanbag)
  • Prone Restraint (Upper & Lower)
  • Role of the Head Person (Supine & Prone)
  • Risks to Restraint
  • Sections of the Mental Health Act
  • Use of Force & The Law
  • NICE Guidelines
  • De-Breifing & Closing the Loop
  • Sections of the Mental Health Act
  • Observations

Immediate Life Support (ILS)

1 day course covering:

Modules

  • Airway Management & Ventilation
  • ALS Algorithm
  • Causes & Prevention of Cardiac Arrest
  • Choking (Adult & Paediatric)
  • Initial Resuscitation (CPR) and Defibrillation
  • NEWS Scoring
  • Observations
  • Recognition of the Deteriorating Patient
  • SBAR
  • The ABCDE Approach
  • The Chain of Survival
  • Post Resuscitation Care